Smartboard Building Products Inc.

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SmartBoard Warranty

Product Warranty – 10 Year Limited Warranty for Interior Applications
- 10 Year Limited Warranty for Exterior Applications

“Smartboard Building Products Inc. warrants its products conform to Smartboard Building Products Inc. published specifications. The user shall determine the suitability of the product for their particular application. THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THOSE OF MERCHANTIABILITY OR FITNESS FOR ANY PURPOSE NOT EXPRESSLY SET FORTH HEREIN. Smartboard Building Products Inc. and any seller’s liability for damage hereunder shall not exceed the purchase price of the product. IN NO EVENT SHALL MANUFACTURER OR SELLER BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS PRODUCT BY BUYER, BUYER’S USER, OR ANY OTHER PERSON. Notification of any claim must be sent in writing to Smartboard Building Products Inc. within thirty days from the time the discovery of the problem. The notice should contain; copies of any sales receipts, invoices or other documents which may show the date(s) of purchase and installation, a statement as to how the product failed to meet our warranty and the amount of refund claimed.”

Warranty Conditions
This warranty applies if the following conditions are met:

  1. The installation is in Residential and commercial construction.
  2. The installations conform to specifications published by Smartboard Building Products Inc.
  3. Product has not been abused or improperly stored.
  4. Product has not been used in a proper application.
  5. The building in which the products are installed is maintained with reasonable care.
  1. Use in exterior walls and ceilings construction including Direct Applied Exterior Finish Systems, Exterior Insulation and Finish Systems, Exterior Ceramic Tile and Masonry Veneer Systems.
  2. All substrates shall be free from defects in the manufacture of materials.
  3. All substrates shall be free from all deleterious materials which may affect bonding of all coatings.
  4. The building in which the products are installed is maintained with reasonable care.

Items Not Covered by Warranty
Smartboard Building Products Inc. shall not be liable for any loss resulting from:

  1. Installation practices not in accordance with Smartboard installation practices.
  2. Installation not in accordance with manufacturer of any exterior cladding product or system attached to the Smartboard cement board.
  3. Damage due to structural movement of the building failure or failure of the structural material to which the Smartboard panel is attached
  4. Damage caused from acts God such as earthquakes, storms, floods etc.
  5. Water damage caused by leaky windows and doors or by failure to properly apply seal, flash and weep windows, doors and door openings.
  6. Damage caused by application onto twisted or bowed or warped supporting stud work.
  7. Damage caused by use of other manufacturers products unless these products are specifically recommended or approved in writing by Smartboard Building Products Inc.
  8. Damage caused by handling and/or shipping.

The information contained herein are provided to assist the writing of Construction Specifications as they relate to the use and installation of Smartboard products, as of the date of publication of this document and are presented in good faith. Due to the wide variation in construction, related products and application methods, the specifications and recommendations contained herein must be fully evaluated by the Owner’s Consultant to verify the suitability of design specifications for a given structure before using them in whole or in part. Smartboard Building Products Inc. assumes no liability, expressed or implied, as to the architecture, engineering or workmanship of any project. To ensure that you are using the latest and most complete information, please contact Smartboard Building Products Inc.

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